Avient Music Shipping and Delivery Policy
1. Introduction
Welcome to Avient Music! As a music distribution company, we strive to provide seamless access to music for artists and consumers alike. This Shipping and Delivery Policy outlines how we handle the distribution and delivery of digital music content. If you have any questions, please don’t hesitate to contact us.
2. Digital Music Distribution
- Delivery Method: All music distributed through Avient Music is delivered digitally. Once your music is distributed, it will be available on various streaming platforms and digital stores based on your distribution preferences.
- Processing Time: Once your music is submitted for distribution, it typically takes 7-14 business days for it to appear on major streaming platforms and digital stores. The exact time may vary depending on the platform and their review process.
3. Delivery Timelines
- Standard Distribution: Typically, digital music is live within 7-14 business days from submission.
- Priority Distribution: If you require expedited delivery to streaming platforms and digital stores, please inquire about our priority distribution services, which may speed up the process.
4. Platform Availability
- Streaming Services: Your music will be available on platforms such as Spotify, Apple Music, Amazon Music, Tidal, and others.
- Digital Stores: Your music will also be available for purchase on stores like iTunes, Google Play, and Bandcamp.
5. Tracking Your Distribution
- Dashboard Access: You can track the status of your music distribution through your Avient Music account dashboard. Updates will be provided as your music progresses through the distribution process.
- Support: If you have any concerns or need updates about your distribution status, please contact our support team for assistance.
6. Delivery Issues
- Platform Delays: Occasionally, there may be delays in getting your music live on platforms due to processing times or technical issues at the platforms themselves. We will keep you informed and work to resolve any issues as quickly as possible.
- Errors in Distribution: If there are any errors or issues with the distribution of your music, please contact us immediately. We will address the situation and make the necessary corrections.
7. Addressing Distribution Requests
- Change Requests: If you need to make changes to your distribution preferences or the content of your submission, please notify us as soon as possible. Changes made after submission may result in additional processing time.
8. Contact Us
For any questions or concerns related to music distribution, please reach out to our support team at support@avientmusic.com or through the contact form on our website. We are here to help you ensure your music reaches your audience effectively.
9. Policy Updates
This policy may be updated periodically to reflect changes in our distribution process or other relevant factors. Please check our website regularly for the most current information.
Effective Date: August 3, 2024
Thank you for choosing Avient Music for your distribution needs. We are committed to supporting your music career and ensuring your work reaches listeners worldwide.